Cancellation Policy

24 Hour Notice is Required to Cancel or Reschedule All Appointments

Less than 24 hours notice - 50% of service total is due

​3 hours or less/no show - 100% of service total is due

*If for any reason you are unable to make it to your appointment and do not give the required notice, you will be billed via email for the session according to the Cancellation Policy above. The balance must be paid before you can book your next session. 

*After the first occurance of cancelling with less than 24 hours notice, you will be required to have a valid card on file. 
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Booking

You are required​ to have a valid email address on file to book your appointment. 

Your information is secure and confidential. Your email address will NOT be shared with anyone.

You will only receive emails about your appointment, unless you choose to recieve Well Being's newsletter. (you can sign up for that at the bottom of this page)

Forms

Each client is required to fill out and sign an intake form and cancellation policy form prior to their first visit. 

You may print them and bring the completed forms to your appointment or arrive a few minutes early to complete before your session. (click here to print)

Session

If you are late for your appointment, your session will end at it's scheduled time and full payment is due. 

Each session ends 2-5 minutes early to give the client time to slowly get up and dress. 
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Ethics

No inappropriate or sexual behavior will be tolerated. The client will be asked to leave and full payment will be due. 
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Rights

Well Being Massage Therapy reserves the right to refuse treatment to any person who does not respect the therapist/client boundaries, anyone under the influence of drugs or alcohol,  anyone who has not paid an outstanding balance, or anyone who has medical conditions that are unsafe for massage.

Clients have the right to stop treatment at any time for any reason.
While I hope this is never the case, I understand that you are in control of your own wellness journey. I always appreciate feedback. Let me know if I am doing a good job! Or if there is something I can do better.