Cancellation Policy

24 Hour Notice is Required to Cancel or Reschedule All Appointments

Less than 24 hours notice - 50% of service total is due

​3 hours or less/no show - 100% of service total is due

Outstanding balances must be paid before booking your next appointment.

In some cases of clients who do not follow the cancellation policy on more than one occasion, a credit card on file may be required to schedule massages. 

Gift certificates are held to the same cancellation policy. 
Your gift certificate could be forfeited if you do not give sufficient notice before cancelling or if you no show to your appointment. 


​Forms

Each client is required to fill out and sign an intake form and cancellation policy form prior to their first visit. 

Required Forms will be sent via email and stored digitally through HIPPA approved software. If you cannot fill out a form online, please contact me so that I can have the form ready for you prior to your first visit. 

Session

If you are late for your appointment, your session will end at it's scheduled time and full payment is due. 

Each session ends 5 minutes early to give the client time to slowly get up and dress. 
​

Ethics

No inappropriate or sexual behavior of any kind will be tolerated. The client will be asked to leave and full payment will be due. 
​

Rights

Well Being Massage Therapy reserves the right to refuse treatment to any person who does not respect the therapist/client boundaries, anyone under the influence of drugs or alcohol,  anyone who has not paid an outstanding balance, anyone who has medical conditions that are unsafe for massage, or anyone who does not pass the COVID19 screening.

Clients have the right to stop treatment at any time for any reason.
While I hope this is never the case, I understand that you are in control of your own wellness journey. I always appreciate feedback. Let me know if I am doing a good job! Or if there is something that I can do better.